Response targets you can put in a contract
Planned maintenance on a published schedule and corrective repair against written response commitments, delivered by our own biomedical engineers. Every visit produces a record your accreditation surveyor can read without help.
Response targets you can hold us to
Maintenance is where suppliers quietly under-resource, because nobody compares service departments at the point of purchase. Ours is staffed with employed biomedical engineers, response targets are written into the agreement rather than promised verbally, and a missed target credits the month. Every visit leaves you a dated record your accreditation surveyor can read without help.
Our team of certified biomedical technicians and engineers brings expertise across all major equipment brands and types. From preventive maintenance programs to emergency repairs, we have the skills and resources to keep your facility operating without interruption.
Preventive Care
Scheduled maintenance programs
Emergency Repair
24/7 rapid response service
Calibration
Precision calibration services
Upgrades
Software and hardware updates
Our Maintenance Services
Four coverage tiers, chosen per asset rather than imposed across a whole facility
Preventive Maintenance
Scheduled maintenance programs designed to prevent equipment failures before they occur. Our preventive maintenance includes comprehensive inspections, cleaning, calibration, and parts replacement.
- Regular scheduled inspections
- Parts replacement and lubrication
- Safety system testing
- Performance optimization
- Detailed service reports
Emergency Repairs
When equipment breaks down, every minute counts. Our 24/7 emergency repair service ensures rapid response to get your equipment back online quickly and minimize disruption to patient care.
- 24/7 emergency hotline
- Rapid response times
- On-site repairs
- Loaner equipment available
- Priority service for contracts
Calibration Services
Accurate calibration is critical for diagnostic and therapeutic equipment. Our certified technicians perform precision calibration to ensure your equipment meets manufacturer specifications and regulatory standards.
- NIST-traceable standards
- Diagnostic imaging calibration
- Patient monitor calibration
- Laboratory equipment calibration
- Calibration certificates provided
Equipment Upgrades
Extend the life and capabilities of your existing equipment with software updates, hardware upgrades, and feature enhancements. We help you maximize your investment without full replacement.
- Software updates and patches
- Hardware component upgrades
- Feature enhancements
- Connectivity upgrades
- Performance optimization
Maintenance Service Contracts
Choose the service plan that best fits your needs and budget
Basic
Essential maintenance coverage
- 2 preventive maintenance visits/year
- Phone and email support
- Standard response time
- Service reports
- Emergency repair discount
- Parts coverage
Standard
Comprehensive coverage
- 4 preventive maintenance visits/year
- Priority phone and email support
- 24-hour response time
- Detailed service reports
- 20% emergency repair discount
- Parts coverage
Premium
Complete peace of mind
- 6 preventive maintenance visits/year
- 24/7 priority support
- 4-hour emergency response
- Comprehensive service reports
- Included emergency repairs
- Parts and labor coverage
Equipment We Service
Our certified technicians service all major brands and types of medical equipment
Patient Monitors
Imaging Systems
Surgical Equipment
Lab Analyzers
Hospital Beds
Infusion Pumps
Ventilators
Defibrillators
Protect Your Equipment Investment
Contact us today to discuss maintenance service contracts and keep your medical equipment operating at peak performance.