Most facilities arrive needing one of these. The reason they consolidate the rest with us is that a single accountable supplier removes the argument about whose responsibility a fault is - which is where downtime actually gets expensive.
Every one of these can be bought on its own. They are listed together because most of the value comes from the handoffs between them not existing.
New, certified pre-owned and in-house refurbished equipment, quoted line by line so you can see exactly where the money goes. We source across manufacturers rather than pushing one brand.
Turnkey project delivery with a named project manager. Site survey first, then trade coordination, rigging, calibration and acceptance testing against the manufacturer protocol.
Planned maintenance on a published schedule and corrective repair against contracted response targets, delivered by our own biomedical engineers rather than a dispatch network.
Structured in-service programmes for clinical staff and technical training for biomedical teams, with attendance registers and competency records for your files.
Independent assessment of what you have, what it will cost to keep, and when it genuinely needs replacing. Frequently ends with us recommending you spend less than planned.
Structures that move equipment out of a frozen capital budget: operating leases, deferred starts, dollar-buyout terms and managed equipment programmes.
You receive something in writing at the end of every stage before the next one starts. That is what makes the schedule checkable rather than reassuring.
Clinical requirement, throughput, room constraints and budget ceiling captured in a written brief.
Requirements brief
Comparable options, fully itemized, with lead times and five-year cost of ownership modelled.
Itemized proposal
Site survey and utility requirements issued to your facilities team against a dated schedule.
Site readiness pack
Delivery, rigging, assembly, calibration and acceptance testing run by a named project manager.
Acceptance test results
Training delivered, warranty registered, and the planned maintenance calendar handed over on day one.
Service agreement
The installation is the easy part. The years afterwards are what determine whether the purchase was a good decision, and they are the part most suppliers quietly under-resource.
Field service delivered by our own biomedical engineers, so response targets sit with the company you contracted, not a subcontractor.
High-runner failure components stocked regionally, because a four-hour response with no part on the van is a visit, not a fix.
Every visit produces a dated, signed record delivered to you - not held in a vendor portal you have to request access to.
Named service manager, then operations director, then the chief executive. Contact details issued at contract start.
Contracted response targets
Describe the problem rather than the solution and we will tell you which service actually addresses it - including when the answer is none of them.